WONCA Rural Conference 2015 – Dubrovnik, Croatia

Fantastic summary and resource around the social media content of #woncarurall2015

drmelconsidine's avatarGreenGP

I was extraordinarily privileged to be able to attend and contribute to the World Organisation of Family Doctors (WONCA) Rural Conference in picturesque Dubrovnik, Croatia on 15th-18th April, 2015 (on Twitter: #woncarural2015).

The conference also had a specific stream for the Croatian college of family doctors (KoHOM) 6th congress, with a mascot which, after a stroke of pure genius, I named “Gastroboy”, as a term of endearment…

Gastroboy - Screen Shot 2015-04-21 at 7.27.13 pmThanks to Dr. Ewen McPhee (@Fly_texan) and Dr. Graham Emblen (@gemblen) who got the ball rolling on our abstract early, I was able to be part of a dyamic and growing team of enthusiastic rural GPs and budding rural GPs including Ewen, Graham, Dr. Gerry Considine (@ruralflyingdoc), Mr. David Townsend (@futuregp) and Dr. Aaron Sparshott (@IVLINE), to showcase how social media can be a safe, effective and efficient means for rural clinicians to gain clinical knowledge and skills to improve the care of…

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Critical Landmarks on the Journey to Change #woncarural2015 Dubrovnik Workshop report 

Implementing Change Workshop. #woncarural2015. Dubrovnik. 

Facilitator Martin London NZ / Scribe Jo Scott-Jones 

The workshop was well attended by people from South Africa who were effecting change for small rural communities, from Canada – who were facing government imposed changes and wanting to learn ways to change for others, from the USA seeking international perspective on change, from Ireland having undertaken significant change looking for more ideas, and from the UK  a work renowned expert able to share expertise about change through organisations. 

The process was one of “snowballing” discussion starting with pairs and building to larger groups, than sharing generated ideas to the whole group. 

To draw out initial ideas The facilitator made each pair speak to each other for two minutes without interruption starting each sentence with “One thing that has changed for the better in my practice has been… ” there were two iterations of this until the larger group feedback. 

Our workshop findings are below: 

Critical Landmarks on the Journey to Change 

There is a need for persistence, patience and time to enable change 

5-10-18 years is not uncommon. Be ready for rapid change because when it comes it will happen quickly. 

In terms of workforce problems train in rural for rural, a culture of learning is a fertile ground for change. 

Courage and Critical Mass 

Once there is opportunity there needs to be enough people in place to move with the cascade of change, face to face meetings work well, the people need a shared courage to make the move. Use IT resources to maintain conversations in between meetings, they can especially be helpful for the diaspora of people in rural communities. 

Demonstrate value

There will be barriers to change financial, or political keep the dream you have for your patient in focus. Cost effective change is a key to enabling change so you need to understanding “value” you can bring to the table. Resources go to what is measured. 

Cost effective discussions are hard, seek advice. 

Build on your strengths, we often circle the drain and focus on problems – celebrate what you do well. 

Opportunity prefers the prepared mind – having a vision and sharing it is important even if it is not implemented straight away it is part of the preparation for others. 

In South Africa, private practices often need to shift into government policy, a lightbulb moment has been that the private practice is demonstrating great care it can drive the government to change. 

Sometimes it is important to make a step change away over major structural barriers but sometimes major structural barriers can be changed if the right people understand. Elevate the conversations to the people above the barrier – use the organisations. 

Resistance is futile

You can always go up, down, round, or through – remember the shadow system in complexity theory – the shadowy power brokers if exposed can be extremely helpful. 

Identify the shadowy powerful people, get to know them, bring them into the rural areas, allow them to taste the vulnerability of distance, demonstrate hospitality and they will be friends for life. 

The Doctors Dilemma Workshop Report – Recruitment and Retention – Junior Doctor’s Perspective

The Doctor’s Dilemma Workshop   – Ms Veronika Rasic (@DocVei) FM Trainee

Support and Scribe: Dr Jo Scott-Jones (@opotikigp)

The workshop was designed to explore the dilemma that we need people to work in health in rural areas, but we have great difficulty in attracting them.

Question : What would make an ideal future practice from the point of view of a young doctor or medical student?

Question : What needs to be done to make rural practice attractive from the point of view of a young doctor or medical student?  

In attendance were around 15 experienced and knowledgeable senior doctors from NZ, UK, Canada, Slovenia, Australia and Veronika a Family Medicine trainee and Rok Petrovcic (@Rok5rovcic) a Medical Student from Croatia.

Process:

Because the expected audience of young doctors and medical students did not attend, the original plan for the workshop was modified.

Veronika and Rok were given an exercise to perform which was observed silently by every one else. They each had 2 minutes to talk to each other without being interrupted. Each sentence they said they had to begin with the phrase “My ideal rural practice will….” Once their two minutes was up they swopped over. This was repeated 3-4 times until the issues rasied were becoming repetitive and the information gained exhausted.

They then undertook a brief reflection on the process and how it felt as did the observers – the main feedback being it is hard to listen without interruption.

(In this context it is a good exercise to ensure that a minority relative powerless voice is heard within a group setting, it quickly can take you places you would not usually go without support, and it produces an exhaustive list of issues that probably reflects combined wisdom.)

Outcome:

The discussion was captured on a flip chart using a “mind map” technique – My ideal rural practice will…

The students and larger group then discussed what “the system” needs to do in order to recruit more health professionals into this ideal rural practice:

  1. Start Early

Community role models have an early influence on career choice, be a great GP to your patients and you will inspire them – go into the primary schools and give talks,organise medical students to go into schools and give health or career talks.

It is most powerful when someone FROM that community can GO BACK and say “ I was once where you are now and it is possible to get to University, and to a health professional training” it is hard for kids to see unless they are shown it is possible.

  1. Undergraduates

Show undergraduates it is attractive to work in rural areas.

There are many myths that propagate amongst undergraduates – partly supported by the specialist who are training them in hospital settings – that GPs are the “poor cousins,” they not experts, they work long hours, they are isolated, that emergency work is overwhelming, they are isolated.

Hold an undergraduate “myth busting” evening to expose and modify the perception of risk at an early stage in undergraduate years. Try and persuade senior doctors to use less negative language about GPs and about Rural practice.

Of course selecting for rural, training in rural, maintaining long periods of time in rural communities is great for undergraduate education and for rural recruitment.

There is a feeling that even once qualified junior doctors don’t feel they have been given all the skills and attributes to “cope” in a rural practice – make sure they have the opportunity to gain those skills, or better skill make sure every graduate feels they could work in a rural practice.

  1. Make the workplace attractive.

Money makes the world go around.

It does cost more to live and work as a doctor in a rural area – there are greater locum costs, greater costs incurred in staffing, higher after hours work rosters to staff and pay for, greater costs getting away to education opportunities, and often a need to send children to boarding school because of lack of local facilities. A “rural premium” funding that gives a bonus to people working in a rural area can help make the job more attractive, it also shows the work is valued by the community.

Provide a junior doctor with a car and accommodation, at least for the first 6-12 months of work so they can find their feet and explore the community properly, it is a time when earning capacity os not great and this sort of incentive is highly prized.

Practices need to be well equipped.

It is satisfying to be able to provide comprehensive continuous care for a community. If the practice has access to some in-patient beds, and good diagnostic equipment like near patient laboratory services and an ultrasound scanner there will be fewer unnecessary transfers out of the rural community with the additional risk and costs that will occur. We know from work in Canada and Australia that small well equipped hospitals can be more cost efficient than larger centres.

Provide support.

Be a mentor to another doctor, older professionals can find this a sustaining role and younger colleagues are looking out for effective mentorship – if this can extend into private and personal aspects of life it can be even better to support a young professional through hard financial and personal decisions.

Support community initiatives.

An attractive community is a better place to work, a happy community is a better place to work, a resilient community is a better place to work. Engage in your community, support local initiatives that make the place you work more attractive, happy and resilient.

Gender Equity.

Make sure that maternity leave is provided for in a safe and comprehensive way within your system. Even if a junior doctor is not going to have a child, they need to know they could and it would be no problem, think about a crèche at work if the workplace is big enough. (In some countries it is still accepted practice to discriminate against women by asking about family planning during a job interview!)

Develop a clear career pathway for General Practice.

Young doctors want to see how they can advance in the career, often it seems that once you have become a GP you have reached the peak of the profession, the rest is experience. It is good to have something to strive for.

For Veronika and Rok, the students there it was good to hear the response of the experts and to understand that their ideal practices were achievable. The more senior people in the group felt the exercise was worthwhile for a variety of reasons, the two minute silence listening exercise was useful to observe, it was interesting that much of what the students had drawn out were issues that are on the agenda for the WONCA Working Party on Rural Practice.

The Rural Hero Test – #woncarural2015 

Rural Health Hero Test (after ZeFrank) 

It is safe here. 

Imagine We are surrounded by a soundproof glass bubble that protects us from all outside, only you and I are here and you and I can be honest with each other without fear. 

This test is designed to show if you are a rural health hero or not. 

Your only task is to answer honestly, by sitting down if the answer to the question is “yes”. 

Have you ever trodden in cow shit on your way to a home visit? 

It’s OK. You are with friends. 

Have you ever been chased by a gravel path by a goat, goose, dog, cow or chicken? 

Have you ever fallen over a wire fence at the scene of an accident and heard police, ambulance and fireman laugh  ? 

it is OK, you are with friends here,you are a rural health hero

Have you ever been on a home visit and had to have your car rescued by a tractor because it fell off the side of the road because the road was narrow and your reversing skills too poor? 

Have you ever fought with a manager or government official over the future of a service to your community? 

Yes. You are a rural health hero. 

Have you ever tried to match up skin edges ragged by a chainsaw? 

Have you ever fallen asleep in front of a patient on a warm afternoon after a busy  weekend on call?  

Have you ever spent an afternoon persuading a patient the trip to town to get healthcare is worth it? 

Have you ever seen a man, a barn, a gun, his blood and brains? 

Have you comforted a spouse in a kitchen left behind to deal with the debts? 

Be calm, you are safe here, you are a rural health hero. 

Has your spouse ever been asked by a stranger in the street if you have the results of their Chest X-ray ?

Have you ever sat at a family dinner party with your best friend and his wife who you have just treated for an STI that she caught from someone who is not at the party? 

Have you seen someone’s inner thigh in the cereal aisle of the local shop? 

You are safe here. It is OK. You are with friends. 

Do you live in a most beautiful house ? Is the view from your window amazing? Do you breathe clean air and walk in forests, fields, beaches, or mountains after work ? 

Have you ever thought your was the best job in the world ? 

Have you ever wondered what will happen next and smiled? 

It’s Ok, I see you have all passed the test, well done, you are all rural health heroes. 

Jo Scott-Jones 

(More on rural heroes can be found here  Rural Heroes